This year we have also obtained the certificate of excellence Tripadvisor

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Introduced in 2010, the Certificate of Excellence scheme will recognize the structures that achieve consistently very positive reviews by travelers on TripAdvisor.

The structures awarded the Certificate of Excellence are those who were able to offer guests a receptive service excellence and represent the best of the structures present on TripAdvisor, the largest travel portal in the world.
- Read more at this link: http://www.tripadvisor.it/TripAdvisorInsights/n2290/domande-frequenti-sul-certificato-di-eccellenza#sthash.KEo7E7gS.dpuf

To identify the structures to be awarded with a Certificate of Excellence, TripAdvisor uses a proprietary algorithm that analyzes user-generated content. These include scores of reviews, overall rating, quantity and timeliness of reviews.

Requirements for obtaining a Certificate of Excellence: - Read at: http://www.tripadvisor.it/TripAdvisorInsights/n2290/domande-frequenti-sul-certificato-di-eccellenza#sthash.KEo7E7gS.dpuf

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